We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
we offer a variety of ground and express shipping methods from UPS, FedEx, USPS and DHL. Shipping options and pricing is calculated and available during the checkout process. We recommend all international customers choose DHL for their delivery method as they have the best results from our experience. Please note, we are not responsible for duties, taxes, or additional fees when importing our products. Please be aware in many countries you are required to pay these fees upon delivery.
We warrant all items against DOA (Dead on arrival) for a period of 15 days from the time of delivery. We recommend inspecting merchandise as it arrives for any noticeable defects or damages that may have arisen during shipping. Contact us to make a warranty claim as soon as you spot any damage.
we care about your loss.Though we built perfect quality control system , we can't shift our responsibility.If it is our fault ,we don't hesitate to send your money back or replace defective items as you wish.If it is damaged during shipping or because of other resons ,we can figure out a way to solve it with you , not just standing by the road to watch it going worse.